Great products, just don't buy...
Great selection of products in store and to be ordered - no complaints there. We wanted laminate flooring installed and were promised this could be done before our move in date, several times, by several people. By the time we finally received the product (which needed to set in the environment 48 hours before installation) it was clear that this was not going to happen. It was impossible to talk to anyone with any complete knowledge or authority because they outsource the work to Superior Installations, so both sides kept saying 'we don't handle that.' The floors were being installed while we were moving in, making things dusty and hectic and we had to have a lot of our stuff put in the basement to be moved up by us later. We were never given any refunds or apologies, and often didn't get a call back. Classic case of over-promising and under-delivering to make a sale. Next time, we'll buy their product and have someone else install, like we did for our tiling which ...
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