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Club One Fitness

6325 Penn Ave, Pittsburgh, PA 15206
Club One Fitness Mojo 2/ 5
49
%
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Products and Services:
  • Exercise Programs
  • Groups
  • Massage Therapy
Reviews (10)
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5 Star:
(2)
4 Star:
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3 Star:
(0)
2 Star:
(3)
1 Star:
(3)
First To Vote
gymrat
mollieb

mollieb

Tuesday, September 29, 2009
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Club One is actually the name of the gym (not One Club)
I had a similar experience to the member who was charged to put her membership on hold. As a faculty person at a local university, I made it clear when I joined that I would need to put my membership on hold each summer as I leave the area for other work. I was assured that this would be no problem and that I would not be charged, etc. I was a member for five years and each and every summer it was an ordeal to put the membership on hold. Not only did it take explaining the situation each time, but it was always an issue of them telling me that they couldn't do it and me having to push back in order to get what I was initially promised. To make matters worse, they wanted to charge me $35 for each month that I wasn't there. I too felt like customers were not of concern to Club One management or other staff.

Read more at pittsburgh.citysearch.com
Pros: Generally clean with lots of equip., pools and classes
Cons: Very expensive and poor customer service
Recommended: Yes
malekin

malekin

Wednesday, June 24, 2009
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Good equipment Bad CS attitude
Club1 has a wide range of facilities - standard gym equipment but also 2 pools, racketball, lots of classes etc. If you have the time to really make membership cost-effective by spending a lot of time there then I guess it's a great place. They do provide childcare but you have to pay per hour and per child and it's not particularly cheap, especially added to the $100/month it costs to be a member, and there isn't
much for kids over 5 or so, they get bored fast. As someone who could usually only manage about an hour and a half a week at best because of time constraints I was paying about $18 an hour, which is ridiculous. And I could never find the classes I wanted at the times I could go.
The crunch for me came when I had an injury and requested a medical hold on doctor's advice. I called Club1 about it and got hung up on, emailed them and got no response. I finally got a call-back after several attempts and was told they would put me on medical hold, and then called back to let me know they had not been able to process the $20 fee they kept charging for putting me on medical hold... It was at that point that I said goodbye to Club1, which I should have done long before. I feel that Club1does not consider its clients as partners but as a funding source. I will follow the advice of another reviewer and try Fitness Yoga.

Read more at pittsburgh.citysearch.com
Pros: Range of facilities
Cons: Very expensive, not very amenable customer service
Recommended: Yes
vdiggs

vdiggs

Saturday, January 31, 2009
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Good fitness club!
I highly recommend this club. The people who work there are friendly and I enjoy the diversity of the club members--it is a good mix. The fitness club facilities are clean and the decor is attractive.
I enjoy there being tv at each work out equipment that enables me to watch what I want to watch. It is great!

Although I do not swim much, the indoor and outdoor pool is a nice addition. I have tried the steam room and sauna and I have enjoyed both.

Read more at pittsburgh.citysearch.com
Pros: everything and also not being locked into a contract
Cons: pricing
Recommended: Yes
boppa1

boppa1

Sunday, August 24, 2008
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wonderful gym!
I have been a member of this gym for nearly a year now and I cannot say enough about it. It is one of the best decisions I have ever made. They have a large membership and some crowded hours, but I have rarely had to wait for a machine. They have two pools, one indoor and one outdoor during the summer months. They also have childcare for no additional fee. The decor is not fantastic, but it is very clean and they are continually making updates and improvements and they often add new equipment. The staff and management are all very friendly and helpful. The monthly fee is about average (maybe a little higher, but we have a military discount and I know they have many other discounts available). The upside is that there is no contract and you can cancel membership at any time. Also, they have a ton of classes and you can join in on any of them at no additional fee!

Read more at pittsburgh.citysearch.com
Pros: Wondereful staff, lots of classes, two pools, childcare, continuously improving!
Cons: Could use later hours on the weekends.
Recommended: Yes
fabr1

fabr1

Tuesday, August 12, 2008
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don't agree with bad reviews
I couldn't disagree more with these negative reviews. I have been a member for several years and have enjoyed it. This is one of the cleanest gyms that I have ever been in. The staff has always been very accomodating and I have been impressed that with such a significant membership, the staff knows many members on a first name basis. The management seems to constantly be looking for new ways to improve the member experience. I definetly recommend this facility. Try it for yourself, I am sure that you will enjoy the experience.

Read more at pittsburgh.citysearch.com
Pros: very clean, friendly staff, ample parking
Recommended: Yes
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